FIRMAN; TRIJAYANTO, Danang; RAHMAWATI, Restu. PUBLIC SERVICE TRANSFORMATION THROUGH APPLICATIONS “LAPOR” IN THE CONTEXT OF E-GOVERNMENT IN DIGITAL ERA. ASPIRATION Journal, Jakarta, ID, v. 3, n. 2, p. 120–136, 2022. DOI: 10.56353/aspiration.v3i2.81. Disponível em: https://aspiration.id/index.php/asp/article/view/81. Acesso em: 16 may. 2026.