Firman, Danang Trijayanto, and Restu Rahmawati. “PUBLIC SERVICE TRANSFORMATION THROUGH APPLICATIONS ‘LAPOR’ IN THE CONTEXT OF E-GOVERNMENT IN DIGITAL ERA”. ASPIRATION Journal 3, no. 2 (October 26, 2022): 120–136. Accessed April 4, 2025. http://aspiration.id/index.php/asp/article/view/81.